Executive Dashboard

CGS 360 Meta Suite • Real-time omnichannel performance

+18%

12,845

Messages Sent & Recv

+24%

1,284

Qualified Leads

-8%

₹84,500

Ad Spend (Meta)

+31%

₹6.42L

Attributed Revenue

+12%

4.82x

Blended ROAS

Omnichannel Breakdown

Traffic and response velocity across Meta channels

WhatsAppInstagramMessenger
WhatsApp

8,420

total messages

Responded: 7,891Avg: 2.3m
Instagram

2,840

total messages

Responded: 2,456Avg: 4.1m
Messenger

1,585

total messages

Responded: 1,402Avg: 3.8m

Conversation Health

Real-time resolution status

4,821

Incoming

8,024

Outgoing

2.8m

Avg Response

342

Open

28

Unanswered

1,284

Resolved

Weekly Meta Ad Spend

This week

₹84,500

Mon
Tue
Wed
Thu
Fri
Sat
Sun

Lead Conversion Funnel

Stage-wise prospect conversion

New Leads
182
Contacted
126
Qualified
74
Converted
32
Lost
18

Meta Ads Telemetry

Click-to-WhatsApp & Feed Ads

Impressions

2.4M

Reach

1.8M

Clicks

48.2K

CTR

2.01%

CPC

₹1.75

Conversions

1,842

Recent Customer Inquiries

Live stream across WhatsApp, Instagram, Messenger

RK
Rahul Kumar

I want to know the price of ERP Suite...

2m
PS
Priya Sharma

Is this available in blue color?

8m
AP
Arun Patel

Can you deliver the POS terminal tomorrow?

15m
DN
Deepika Nair

Thanks, I received the GST invoice

22m
VS
Vikram Singh

What are the hardware specifications?

45m

Top Performing Campaigns

WhatsApp broadcasts & Meta Ad campaigns

CampaignSpendLeadsCPLROASStatus
Diwali Sale 2026₹25K420₹595.2xACTIVE
Retargeting - Premium₹12K183₹656.1xACTIVE
Instagram Reach₹8.5K94₹903.8xACTIVE
WhatsApp Broadcast₹4.2K67₹634.5xPAUSED

Agent Performance Leaderboard

Response resolution velocity and satisfaction ratings

KR

Karthik R

142 chats98% CSATAvg 1.8m
PS

Priya S

98 chats96% CSATAvg 2.4m
DM

Divya M

87 chats94% CSATAvg 3.1m